cloud call center software in bangladesh

IVR

Make it easy for your customers to find solutions to their queries . Set up an IVR system for your business today.The interactive Voice response system is a technology which allows users to obtain information over a phone system without manual assistance, IVR receives inputs from callers by pressing of phone keys as well as voice inputs.

Interactive voice response or IVR allows your customers to interact with your business anytime, right on their phone. If you have called the helpline of a bank or any business, you probably might have interacted with an IVR system.

1. Greet customers with a personalized message in the IVR menu.
2. Let customers interact with your business through IVR options.
3. Keep your business support open even when your support executives are away.
4. Automate a part of the call handling process and boost employees’ productivity

BPO

Product

IVR

Service