Cloud Call Center Software

Get Calle’s Enterprise-Grade Cloud Call Center Software is Very Easy to Setup. It is Very Flexible as Well. Enterprise-Grade Security, Flexible Deployment options. A Little Amount of Capital is Enough to Start a Cloud Call Center.

Our Service

Cloud Call Center

Cloud-based call center software provides the much needed communication channel between a company and its clients. It is gaining a strong foothold amongst today’s organizations that are looking to create a niche segment. Cloud call center software provides the necessary technology to connect and sustain customer relationships. From call centers, to multichannel contact centers, the iSolutions is just right for you. Read More

Cloud IP PBX Service

Nowadays, Companies and enterprises have been moving to advanced platform from traditional platform. Most of the companies using IP PBX service for their communication purpose. Traditional IP PBX is very costly and space taking and also required an expert for installation and configuration. That’s why most of the enterprises around the world have been abandoning archaic telephony hardware from their offices and moving towards Cloud based IP PBX for easy and affordable communication Read More

IVR(Interactive Voice Response)

Make it easy for your customers to find solutions to their queries . Set up an IVR system for your business today.The interactive Voice response system is a technology which allows users to obtain information over a phone system without manual assistance, IVR receives inputs from callers by pressing of phone keys as well as voice inputs.Interactive voice response or IVR allows your customers to interact with your business anytime, right on their phone. If you have called the helpline of a bank or any business, you probably might have interacted with an IVR system. Read More

Why do you need a Calle Cloud Call Center?

Go live with your call center within hours as setup installation is already taken care of

CRM(Customer Relationship Management)

manages all your company's relationships and interactions with customers and potential customers. (organize contact data, create sales report).

ACD (Automatic Call Distribution)

answers incoming calls and routes them to a specific agent or department within a company (faster response to calls, increased agent productivity and efficiency).

Agent KPI (Key Performance Indicators)

gives direct visibility into your data and trends (online access anytime, transparency of performance at all levels, translate vision and strategy).

Hotline service

We are providing number where multiple people can connect to the given number via multiple channels and you can choose a personalize number from us. For example:

IVR (Interactive Voice Response)

a technology that simply automates interactions with customer calls (ease and accessibility, better customer service, unlimited customer access).

SMS, Email

We are providing a software where SMS and email both will be integrated. (reduces average handle time and ensures customers never have to repeat themselves).

CDR (Call Detail Record)

provides information about calls made over a phone(boost employee productivity, lowers operational costs and increases revenues, optimize network usage).

Our Product

Currently we are focusing and providing two types of products. Which are IP-PBX Phone and Plantronics Headset.Since “customer satisfaction” is one of our main goals so we are providing both the products in affordable prices.

IP Telephone

iSolutions provide the most reliable IP & PBX Telephone Service in Bangladesh. The Service is flexible, secure, super-fast, and scalable business that connects your workforce and monitors their progress through a single dashboard We have several years of experience. We have an Expert Engineer team who will work on your IP PBX.

Plantronics Headphone

The Plantronics Blackwire 3200 series includes corded UC headsets that are durable, comfortable, easy to deploy and come in a variety of connectivity and wearing options. Add insights from Plantronics Manager Pro, an additional software-as-a-service offering, and you’ve got a future-proof solution.